KnightCard FAQs

KnightCards are common, recognizable identification cards for people who are affiliated with Arcadia University.

The KnightCard is used for:

• Identification
• Library loans
• Meal plans
• Building access
• Photocopy, mail, & printing services

To report a lost or stolen KnightCard, call 215-517-2362 or email knightcardservices@arcadia.edu. In the future, you can also log in to your GET account and freeze your card. If someone returns your KnightCard, simply bring a picture ID with you to KnightCard Services to retrieve your card.

Call Public Safety at 215-572-2999

If your KnightCard is damaged, broken, lost, or stolen, the replacement fee is $15. Payments can be made in the One-Stop Shop. If you are abroad or unable to make the payment in person, you can pay online through self service or send a check to:

Taylor Hall, Suite 100
Arcadia University
450 S. Easton Road
Glenside, PA 19038

Please make the check payable to Arcadia University. If you have further questions, please contact the KnightCard Services by phone at 215-517-2362 or email at knightcardservices@arcadia.edu.

There is no cost for reprinting a card due to a name change (i.e. marriage, divorce). The old KnightCard must be turned in to KnightCard Services before a replacement can be reprinted.

If a name is printed incorrectly, no charge will be issued for a replacement.

Please note: If your KnightCard is replaced due to any of the circumstances above, the original KnightCard will be deactivated and cannot be reactivated, should you find it.

Your KnightCard will not be deactivated.

Your KnightCard will not deactivate immediately. Instead, the card will remain active for 60 days after the end of your last class. This will enable you to use Arcadia University facilities to finish extended class projects, etc.

Your Arcadia University ID number will appear on the face of your KnightCard, but no personal information will be encoded electronically on your card. Your Arcadia University ID number is used for internal purposes, including student and/or personnel services where access to your records is required. The number will not be provided to outside entities without the cardholder's prior consent.

Yes, Arcadia University stores digitized photos in the KnightCard database. This allows for instant card replacement. The photo also allows us to identify persons requesting replacement cards.

Yes, during the 2019/2020 academic year.

Contact KnightCard Services and ask for the charges to be reviewed.