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Please read our Data Protection & Use Notification to learn more.
Arcadia University faculty and staff have the ability to access university resources from remote locations. Please visit the below pages for important guidelines and documentation.
If you have a University-owned device, you should be able to connect the PC or Mac laptop to your home network and access applications needed for work. You can use your personal laptop to access the same resources as long as you have the web URL for the applications
Information Technology Help Desk has a small number of loaner computers that are available for faculty and staff use. These computer loans will be prioritized based on need and availability. To request a loaner device, please fill out this form. Please note: Requests do not guarantee that you will receive a device
Most applications you need are network accessible; you don't need any special setup to access applications. There are, however, some applications or network folders that will require a VPN connection. Follow instructions in the above VPN section to download and install VPN.
Click here for a list of applications that require VPN access.
Please note: Most reported VPN issues are related to ISP services. We reccommend that you review the above list of applications that require VPN connection.
Arcadia University uses a Virtual Private Network (VPN) to grant secure access to certain university applications and resources. VPN access will require you to download and install the FortiClient VPN client on your device. For information on how to get this client, please see the resources below:
When working it is important to take a few simple steps to protect yourself. These information security steps will help you get started in protecting your accounts and devices.
There are several online tools available to you from anywhere you have internet access to help you collaborate with your colleagues.
24/7 Phone: 215-572-2898 (x2898)
Email: helpdesk@arcadia.edu
Dilworth Hall Service Desk Counter Service
Monday–Friday: 8:30 a.m.–5 p.m.